HostRocket has gotten a variety of press from its users over the years. Support has been shaky in the past, but in the past year the company has made some staff changes to help improve customer experience. They also own their datacenter which is rare in the hosting industry.

Signing up for hostrocket can only be done at their website. They also offer Web Design services at HostRocket.com

You must contact HostRocket support to cancel your service. You can send in a support ticket, but it must include your domain and the last four digits of your credit card to be accepted as a valid cancellation. 50% of your remaining service balance is renewed when you cancel.